Sasd Urban Homework Hotline Help

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by Jane McCredie

People in rural communities struggling with depression may not have easy access to the full range of mental health services, but help could be as close as the click of a mouse.

Published 25/06/2009


[Image source: iStockphoto]

Seeking help for depression is never easy, but for people in rural and regional communities the challenges can be overwhelming.

While the rates of depression are similar in urban and rural areas, those living outside metropolitan centres often struggle to access proper treatment.

First, there's a serious shortage of mental health services, for example about 90 per cent of Australian psychiatrists based in major cities.

Then there's the privacy question: even if you are lucky enough to get an appointment with a health professional, you're likely to bump into them at the school sports day or in the main street on Saturday morning.

On top of that, the famed self-reliance of people living in the bush can make them reluctant to ask for help, in the belief they should be able to fix their own problems.

All this means that rural people are less likely to get help for depression early, meaning the condition can get worse in the absence of treatment.

Online answers

But internet-based therapy is shaping up to be one possible depression treatment for people who live in remote locations. And new research suggests online therapy might be as effective as face-to-face counselling.

Researchers from the University of New South Wales and St Vincents Hospital had the needs of rural and socially isolated people in mind when they developed their 'Sadness' program.

The online program uses the techniques of cognitive behavioural therapy to tackle symptoms of depression and improve coping strategies.

Participants spent roughly four hours a week doing the program, which included six online lessons and homework, a moderated Internet discussion group, and weekly emails from a clinical psychologist.

The small study monitored 45 people with mild to moderate depression, some of the group took part in the program while others were put on a 'waitlist'.

After eight weeks, more than one third of the participants who had completed the program no longer met the criteria used to diagnose depression. This is a result similar to those experienced in more conventional, face-to-face treatments.

Identifying certain thoughts

The plight of people in the bush was also one impetus behind Australian National University research to develop MoodGYM – an online therapy program for depression and anxiety.

The resulting MoodGYM program uses a series of online learning modules and "homework" to help users identify and overcome certain types of dysfunctional or "warpy" thoughts.

You can work through these modules independently or in conjunction with treatment by a doctor or counsellor. Users have to register before they can access the program and the information they enter may be used for research purposes, but remains anonymous.

Since it was first rolled out in 2001, MoodGYM has been accessed by hundreds of thousands of people from more than 200 countries, says its lead developer Professor Helen Christensen. More than 20 per cent of those users come from rural or remote areas.

Research has shown completing the MoodGYM modules can significantly reduce symptoms in people with mild to moderate depression.

In one study, researchers rolled MoodGYM out in 29 Year 9 classrooms around Australia – more than a third of them in rural areas. The teenagers who used the program had a reduction in anxiety symptoms and the boys also experienced a reduction in depression.

Only 14 boys needed to use the program to prevent one case of depression, the study found.

There is no one-size-fits-all solution for people with depression, whether they come from rural areas or the city, Christensen says. While some people will respond better to the anonymous environment of online counselling, others really need the face-to-face contact with a counsellor.

Christensen believes the future may lie in better integration of online and conventional services, allowing individual patients to receive whatever combination delivers the best results for them.

But online programs do tend to suit people who take a "self-help" approach to their health, Christensen says, which may be one reason they seem to go down well in the bush.

Signs of depression

Signs of depression can include a range of physical symptoms (loss of energy or changes in appetite or sleep patterns), negative thoughts, inability to concentrate or reluctance to engage in normal activities. (For more information on depression see our depression fact file.)

If you think you may have depression, it is best to see a doctor or mental health professional to ensure you receive the most appropriate treatment, which may include online treatment. Although online therapy helps many people, it is not suitable for those with severe depression or suicidal thoughts who need to seek immediate professional help.

570-385-6500
Sunday through Thursday
6:00 to 9:00 p.m.
grades 6 to 12


The Penn State Schuylkill Homework Hotline, in partnership with Penn State Berks and Penn State New Kensington, is to support middle and high school students in participating Schuylkill County area school districts* in building their math skills by providing FREE, easily accessible, friendly, and quality assistance.

This hotline is modeled after a program that was successfully implemented nearly twenty-six years ago by the Rose-Hulman Institute of Technology (RHIT) in Indiana.

Students in grades 6 through 12 can call in with questions in the following subject areas:

  • General math
  • Algebra
  • Geometry
  • Trigonometry
  • Pre-calculus
  • Calculus
  • Statistics

Penn State Schuylkill HOMEWORK HOTLINE TUTORS will jump right in to ASSIST student callers with their math homework. No...they won't do their homework for them, but they will help clarify where the student is having trouble, and will help guide them to arrive to the correct answer themselves.

Here is what to expect from the tutor when calling in to the hotline:

  • "Thank you for calling the Homework Hotline at Penn State Schuylkill. This is (first name). May I ask what school you attend?"
  • "What level of math are you working on?"
  • "What do you have a question on this evening?"

The following school districts participate in the Homework Hotline:

  • Assumption B.V.M.
  • Blue Mountain Area
  • Mahanoy Area
  • Marian
  • Minersville Area
  • North Schuylkill
  • Pine Grove Area
  • Pottsville Area
  • Saint Ambrose
  • Saint Clair Area
  • Schuylkill Haven Area
  • Shenandoah Valley
  • Tamaqua Area
  • Tri-Valley
  • Williams Valley

All Penn State youth programs have policies in place to ensure the safety of its participants are not compromised. All Homework Hotline staff are trained in protocols to protect youth, as well as in all relevant internal and external reporting requirements and have the appropriate state and federal clearances to work with minor children.

Parents are encouraged to notify the Homework Hotline supervisor at homeworkhotline@psu.edu or 570-385-6142 immediately if they, or their child, are experiencing problems or difficulties, or have concerns about the program and/or staff. You may also contact Sandy Weaver, youth programs compliance specialist, at stw126@psu.edu or 814-865-8785 or call the Penn State University Ethics Hotline at 800-560-1637.

The Pennsylvania State University is licensed by RHIT to utilize this program, but all rights, title and interests in and to the program, including intellectual property rights, are owned by RHIT.

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