Unit 6: Control – Exam 1. Which of the following is a definition of control? (Points : 3) It refers to the expected performance for a given goal. It is any process that directs the activities of individuals toward the achievement of organizational goals. It is an evaluation of the effectiveness and efficacy of various systems within an organization. It is the process of investigating what is being done and comparing the results with the corresponding budget data. It is the procedure used to verify accounting reports and statements. 2. In the context of the levels of planning, strategic goals are: (Points : 3) Major targets that relate to the long-term survival of the organization. Specific to a functional area in the organization. Driven by operational plans. Focused on the major actions a unit must take. Procedures and processes to get day-to-day work done. 3. A company is said to lack _____ when there is an absence of policies and a lack of periodic reviews. (Points : 3) Corporate social responsibility Economies of scale Environmental uncertainty Control Switching costs 4. In the context of the planning process, _____ are the targets or ends the manager wants to reach. (Points : 3) Goals Plans Scenarios Strategies Threats
MT140: UNIT 2 ASSIGNMENT2Different Managerial ApproachesThere are four primary Contemporary Approaches to management that were discussed in “Management” by Bateman and Snell. They are Sociotechnical Systems Theory Approach, Quantitative Management Approach, Organizational Behavior Approach and Systems Theory Approach. These differ in a number of ways from one another in both effectiveness and ease of use. TheSociotechnical Systems Theory Approach is to restructure the work environment to incorporate technology with tasks while preserving the interpersonal relationships between workers and in turn to optimize operations and performance, trying to bring the best of human interaction and technology into a cohesive working unit. The Quantitative Management Approach is using quantitative formulations to analyze decisions and problems, which is not veryeffective in unpredictable and completely random situations. The Organizational Behavior Approachis a very human approach in the fact that it uses the examination of the dynamics of individual people, groups and organizational processes to find what methods can be used by management that best works to promote work effectiveness among employees. The Systems theory Approachis very straight forward and methodical in the fact that it deems the company is an organization that, if managed properly, changes “input” into “output”.